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Key Result examples
Weak Key Result (task)
Hold three customer review meetings
Strong Key Result (outcome)
Customer satisfaction score rises from 65 to 80
Weak Key Result (task)
Send weekly update emails to stakeholders
Strong Key Result (outcome)
Stakeholder satisfaction rating reaches 4.2 out of 5
Weak Key Result (task)
Work on reducing delivery delays
Strong Key Result (outcome)
Delivery on-time rate improves from 72% to 90%
Weak Key Result (task)
Conduct training sessions for the team
Strong Key Result (outcome)
100% of team certified, assessed before end of quarter